Home Billing & Plans Moving to the Free plan

Moving to the Free plan

Last updated on Jun 02, 2026

If your workspace drops to 10 or fewer active users, you move back to the Free plan.

  • Your current paid subscription stays active until the end of the period you've already paid for.
  • At the next renewal, the subscription ends instead of renewing — there's no further charge.
  • Your workspace then runs on the Free plan (up to 10 active users), with no time limit.

If you made paid seat changes earlier in the period, a small final charge for those may still apply on the last invoice. You can re-enable an 11th user before the renewal date if you want to stay on a paid plan.

You'll see a clear note on the Billing page when your workspace is set to move to the Free plan, including the date.